Terms & Conditions – Lipka Home
  • LIPKA extends the terms and conditions of the warranty to the original/first purchaser, and it cannot be transferred.
  • When getting repairs done, Authorized Service Personnel must be shown the warranty card and a valid proof of purchase, which initiates the guarantee against any product from the date of its purchase. Therefore, customers must safely store the original invoice and warranty card. The company's service Centre or its authorized service partners will handle the repair or replacement.
  • The client must transport the product to the registered firm address if there is no service Centre nearby or authorized service personnel, and if the product is sent by courier, the customer is responsible for the courier fees.
  • Any costs and expenses incurred for repair or service of the Products about a) to and from the travel of service personnel and b) transportation of the Product and/or spare parts and/or components from the location of LIPKA's branch office or Authorized Service Franchisee to customer's location and back shall be borne wholly and solely by the customer if the Product is installed outside the municipal limits of LIPKA's Branch Office / Authorized Service Franchisee locations.
  • This warranty does not cover incidents of negligence, misuse, abuse, careless installation, accident, hard water or mineral deposits, exposure to corrosive materials, misapplication, damages brought on by improper upkeep, alteration of the product, or failure to adhere to the installation or care instructions provided with your product. Abrasive cleaning agents such as powders, bleach, ammonia, alcohol, or chlorine should be avoided. Steel wool, wire brushes, and abrasive pads should not be used since they will harm and wear down the finish.
  • Labour fees or costs associated with the product's removal and reinstallation are not covered by this warranty. Loss of use, delays, property damage and other incidental or consequential damages are not covered by this warranty, and LIPKA disclaims all responsibility for such harm.
  • If a flaw in the product is discovered during the warranty term, the Company and its authorized service centre reserve the right to keep any part(s) or component(s) replaced at their discretion.
  • The business may, at its option, replace the defective part(s) with an operationally new part (s).
  • The warranty terms are not applicable in cases of product damage, customer abuse, repairs made by unauthorized persons, or misuse discovered by authorized service employees. Instead, repairs will be made based only on the cost of the parts.
  • The decision to replace a part would solely be up to LIPKA. If the complete unit needs to be replaced, it must be replaced with the same model (subject to LIPKA's sole discretion), or if the model in question has been discontinued, it must be replaced with a model that was priced similarly at the time of purchase.
  • There will be no obligation to ensure that the colours of any replaced coloured internal or external components match those of the original or other components. Due to the unit's ongoing use, the replaced tints, patterns, and hues may differ from the customer's unit. Except for the components that are genuinely required, any matching components modified at the customer's request will be billed.
  • It is made explicitly clear that the company is under no duty to complete repairs within a certain time frame, despite making every effort to do so as soon as possible.
  • Any liability, injury, or loss to property or life that results directly or indirectly from any damage to the Lipka products is not covered by this warranty. Only during the warranty period will the company be required to make repairs or offer replacements for damaged parts.
  • The demonstration and assembly of the purchased device are not covered by the warranty.
  • Components like washers, Rubber, Springs, and other plastic products are not covered by the warranty.
  • Any additional accessories to the product are not covered by the warranty. When LIPKA products are found to have faults other than those related to manufacturing after a year, customers will be charged normal labour and component fees at the company's then-current rates.
  • If a dispute occurs between the Company and the customer over the aforementioned guarantee, neither party may file a lawsuit or initiate an arbitration action without first resolving the issue through mediation.
  • Only Delhi's courts have exclusive jurisdiction over any issues that may arise.



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