Privacy Policy – Lipka Home

The following information explains the ways in which the personal information provided by you on the website is being used by Lipka, thereby constituting a privacy policy. We encourage you to thoroughly go through the document. By using our website or registering for our services, you consent to the collection and use of your information as described in the Privacy Policy.

Consent

Once you are on the website and using the services provided therein, it is understood that you have read and consented to the privacy policy.

Further, it is also understood that you have consented to the collection and usage of the information disclosed by you on the website as per the articles of the privacy policy.

Furthermore, you consent that the personal data provided by you may be retained by the company for purposes relating to promotions, branding, marketing, etc., till it is required by the company or is allowed as per the laws applicable. Any non-personal information, will be retained indefinitely.

Information collection and its usage

Personal credentials: - This data includes your name, address for delivery of products, contact details, email ids, etc. Such information is directly gathered from the website to identify the authenticity of the user and prevent any frauds and security mishaps.

Commercial Information - Any information that involves your payment details such as card number, PINs, etc., are not collected or retained by us. Every payment is done through a third-party portal payment gateway such as Razorpay. The only information stored with us is the payment method you used and the name of your bank. This is mostly done for targeted promotions and for analyzing the sources of traffic.

Activities on the internet: - Information like network activity, locations, IP addresses are automatically collected by our website when you browse it for the purpose of location-based targeted promotions and to analyze the web traffic.

Communication data - All the data constituted through communications with our clients is stored for quality and training purposes. For instance, WhatsApp chats and call recordings are stored by the company for the abovementioned purposes.

Social Media reviews - We reserve the right to republish customer online reviews and comments on Instagram, Facebook or any other social media network. This information is used to assess user involvement as well as for fraud prevention and mitigation. When users post our material, or publish using our goods, or tag us, we get this information immediately.

Other sources - Other sources of data may be used to identify consumers, provide items, personalize and tailor marketing, locate new customers, and avoid violations with respect to security and fraud.

Information update - We may ask you to update or modify your contact and other details with us on the Website or through other permitted means from time to time. This is to keep you informed about services, improvements to services, and upgrades. If you neglect to update such Information in a timely way, we will not be accountable for any failure or default in notifying you of any service, any change in service, or its enhancement.

Access to data Your Personal Information is never rented or sold to a third party. We only share personal information with third parties in order to use their services (for example, for Facebook and Google Ads). We are very cautious with User information, and we plan to follow all applicable area laws.

The company grants authorization to certain employees who are responsible to manage and judiciously use the data that has been collected. Apart from these employees no other person is granted access to the data provided by you.

The Company may share your Personal Information with other corporate entities for the purposes of detecting and preventing identity theft, fraud, and other potentially criminal conduct; and correlating linked or multiple accounts to avoid misuse of our Platform in line with this Policy. If you disagree to this type of sharing, please do not give us any data.

We may transmit or disclose personal data to another corporate entity if we intend to merge or sell all or substantially all of our business to another business entity or if that business entity requires it. That corporate entity may gather, utilize, or publicize such information for the purposes of testing the proposed transaction, implementing and maintaining the procured business, or for other purposes identified in this Policy.

Regardless of this Policy, we may disclose Personal Information if compelled by law or in the good faith belief that such disclosure is reasonably necessary to comply with any court orders or other legal proceedings. If Lipka, in good faith, has a reason to believe that any dissemination of personal information is a legal necessity or is a requisite to enforce the company’s terms and conditions or the policy, it may do so.

In the good faith belief that such disclosure is reasonably necessary to: enforce our Terms and Conditions or Policy; respond to claims that an advertisement, posting, or other content violates the rights of a third party; or protect the rights, property, or personal safety of our Customers or the general public, we may disclose Personal Information to law enforcement offices, third party rights owners, or others.

Although Lipka only includes verified links on the Website, it does not take guarantee for the quality of the links. Users are advised to exercise caution while clicking on any links. Lipka cannot be held liable for any damage caused due to external links.

Information Security

To assist prevent unauthorized access, we've put in place administrative, technological, and physical security measures. Despite these precautions, no data transfer over the Internet can be guaranteed or warranted to be completely secure, and we cannot and do not guarantee or warrant the security of any information you communicate over our websites or applications.

We make every effort to limit information access to just those employees, contractors, and agents that require it to operate, create, enhance, or provide our programs, goods, and services.

Please be aware that you are responsible for keeping the confidentiality of any credentials you use to access any Lipka account or service, and you must notify us if you suspect any unauthorized activity. You are accountable for any activities carried out using your credentials.

Review and Updates

We evaluate and update our Privacy Policy on a regular basis, and we encourage you to do the same. It's also critical that the information we have about you is correct and up to date. If your personal information changes throughout your contact with us, please let us know. We are not liable for any erroneous information you supply to us, which may have an impact on your website experience.

We reserve the right to change or update this Privacy Policy at any time, with or without notice. The Company will post a notice on the Website if the Company makes major changes to how it treats the User's information.

Data Accuracy, Verification and Supplementation:

It is in the User's best interests, as well as Lipka's, to have precise, up-to-date, and full information on Users and their accounts. To achieve this goal, our personnel must follow tight protocols. While some processes are mandated by the state and the central government, or the Reserve Bank of India's requirements, we have added additional procedures in place to ensure that financial data is accurate, correct, and comprehensive, including methods to update and delete old data. Please notify us if you feel we have erroneous information about you or your accounts. Any incorrect information will be corrected as soon as feasible.

Force Majeure

In case of an unforeseen situation like that of an act of God, armed conflict, terrorism, war, boycotts, lockouts, strikes, any acts of nature such as earthquakes, floods, shortage of materials, and rationing, pandemics, epidemics, cyber-attacks, hackings, or any such acts that are beyond the reasonable control of the company shall be considered force majeure and will remit Lipka from all the liability and responsibilities that are a consequence of such a situation.

Grievances

If you have any compliant or grievances or concerns with respect to our website or this Privacy Policy, please write to us at help@lipkahome.com. Our Grievance cell will look into the matter and get back to you within 72 hours from the date of receival of the issue lodged.

Governing Law and Jurisdiction

This Privacy Policy is governed by and operated in accordance with the laws of India. If any of the parties wish to seek legal recourse, the courts in New Delhi, India shall have exclusive jurisdiction over all matters arising pursuant to this Privacy Policy.

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