- Once you place your order through our website, your products will be dispatched within 1-2 business days.
- All orders above Rs.400 are eligible for free shipping (Lipka reserves the right to change these terms without prior notice.)
- We encourage you to go through the shipping and delivery charges before you check out to know the final rates that are applicable.
- We also offer cash-on-delivery at no additional charge.
Once our delivery partners are ready with your order, you will get a tracking link on your registered email ID or phone number.
You can also track your order from your account by visiting our website.
You can cancel your order anytime before it has been dispatched and your refund will be processed within 7-10 working days once your cancellation request has been received by us.
All the products purchased from our website come with a one-year warranty. Should you wish to claim a warranty on any product, you need to email the pictures and a video of the defective product with the respective order ID. Our team will get back to you with 24-48 hours. However, the warranty becomes void if the product installation and maintenance instructions are not followed.
- The products you order are returnable, as we offer a ‘no-questions asked’ easy return policy within 7 days from the date of delivery. Once we receive the product, the refund will be initiated within 7-10 working days. Only unused products can be returned.
- Refunds on cash on delivery orders will be credited to your bank, the details of which will be sought from you once your returned products have been received by us.